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Practical guides for your shop, WebShop and till.

Map marketplace product fields

First check that the intended store’s fields and products are available in ChannelUnity. A similarly named field may contain different data or units.

Review the mapping

  1. In the intended ChannelUnity account, open Setup → Describe Product Fields, as described in its official field-mapping guide.
  2. Under Common Fields, match each Marketplace Field with the appropriate Your Online Store Field.
  3. Review identifiers, title, description, price and quantity against representative products before using Save Changes.
  4. Under Additional Fields, choose the required marketplace attribute and its matching store field, including the intended units.
  5. Review before Add: ChannelUnity’s guide describes this as saving the additional mapping immediately.
  6. Reopen the mapping and inspect actual product values.

Example: material versus description

A Material attribute should come from the confirmed material value, not an entire marketing description simply because it contains the word canvas. Record which source and destination fields you chose.

Check the whole listing setup

Field mapping, category mapping, channel connection and publication are separate stages in ChannelUnity’s setup guidance. Check the intended account’s current controls before changing them.

If a value is missing or wrong

Compare the original product, selected source, received value and expected units. Keep those references and any diagnostic message for support before remapping many products or publishing listings.

Product attribute values · Review exports.

Map shop categories to marketplace categories for category placement, inherited choices and missing-category checks.

Still need a hand?

Include the task you were trying, what happened and any message you saw. See how to contact support.

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