Help and Support

If you have a question or you are unsure how to do something, please check the support documentation below first. If you still can't find a solution, please contact us.

Marketplace Integration

ShopTill-e is fully integrated with ChannelUnity so as well as selling in your own ShopTill-e eCommerce store and face to face with our ShopTill-e POS retail/Till system you can also you can sell on Amazon, eBay, Play.com & Tesco‚Äôs marketplace, your product catalogue can be pushed to your marketplace accounts in real-time and sales made on the marketplaces are sent into ShopTill-e so all your stock and sales are fully in sync and all your orders are in one place!

  1. Click here to create your ShopTill-e ChannelUnity Account 
  2. Enable ChannelUnity (see below) 
  3. Add your Marketplace data fields 
  4. Link / map your catalogue / data 

Within Settings > MARKETPLACE INTEGRATION

Click Yes to 'Enable ChannelUnity Integration', enter your ChannelUnity 'Merchant name, username & password and save settings (click here if you need to create a new ChannelUnity account ):


Once you've saved your ChannelUnity account details first click 'Validate User' this will show if the connection to ChannelUnity is working you should see a message Status: OK next click 'Connect Store' this again should show a message Status: OK


Now your ShopTill-e account is connected to ChannelUnity you can export/send your 'categories', 'products' & 'attributes' into ChannelUnity ready for publishing to your marketplace accounts. Remember to add any extra 'Marketplace fields' that are needed to provide additional product attributes for the marketplaces and then map these fields into your ChannelUnity account.

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