The all-in-one retail system software
Fully integrated ePOS and ecommerce with centralised inventory

faq's

• Why use an all-in-one retail system?

  
  
  An all-in-one retail system brings everything together, so you don't have to juggle multiple systems for different parts of your business, making your life easier. It keeps everything in sync, reduces admin and means fewer mistakes. Plus, it helps you deliver a smooth, hassle-free shopping experience for your customers, whether they purchase in-store or online. It’s a win for both you and your customers!

• What do you get with ShopTill-e's all-in-one retail system?

  
  
  It combines everything you need - our powerful ePOS till system, our fully-featured ecommerce platform, and inventory management into one platform. Everything syncs in real-time - products, stock, sales, customer data - it's always uptodate. And the centralised reporting gives you better insights to help you make smarter business decisions.

• Other benefits of ShopTill-e's all-in-one retail system

  
  
  It reduces costs! By combining the ePOS and eCommerce into one, you’re not paying for multiple systems. And what makes it even better is all the amazing ShopTill-e features come as standard. You can also list your products on Facebook, Instagram and Google Shopping, allowing you to reach more customers. It's the best retail solution for improving efficiency, boosting customer satisfaction and growing your business.

• What types of retailers typically use ShopTill-e all-in-one system?

  
  
  Independent shops, multi-shop retailers and trade counters who are selling both in-store and online. Whether you run a clothes boutique, toy shop, hardware store, bike shop, book store, sports shop, outdoor shop, trade business or other, the all-in-one system simplifies day-to-day operations, helps you seamlessly sell across multiple channels, keeps you knowledgable obout stock and reduces costs. It's been called a 'game-changer' by our clients.

• Do I need technical expertise to use ShopTill-e?

  
  
  Not at all - it's been built to be user-friendly, even if you're not tech-savvy. The intuitive interface is simple and makes it easy to add your products, set up your ePOS and ecommerce website, take payments and track sales. Plus we provide full support, so if you need any assistance just contact us and we'll help you make the most of ShopTill-e for your business.

• How much does ShopTill-e all-in-one retail system cost?

  
  
  The all-in-one plan includes the fully integrated ePOS till system and eCommerce platform with centralised inventory management is just £139.00 per month, with all ShopTill-e's features as standard ie promotions, bundles, stock audit, click and collect, unified returns and exchanges, gift vouchers redeemable instore and online, email marketing, AI credits and so much more. View the plans & pricing page for an indepth overview.

• Is ShopTill-e suitable for businesses with multiple locations?

  
  
  Yes! ShopTill-e's multi-outlet ePOS supports businesses with multiple shops. It can also support multiple ecommerce websites. It tracks sales and stock across all your shops and online, and you can transfer inventory across locations, with it all in sync. Manage and oversee everything from one dashboard, individual channels and all channels, saving you time and effort.

• Does ShopTill-e support selling on marketplaces like Amazon and eBay?

  
  
  Yes, you can sell products, sync inventory and track orders in real-time, with our ChannelUnity marketplace integration. There's no duplication or need to enter products twice making it easy to list your items and maximise sales without added complexity.

• What payment methods does ShopTill-e support?

  
  
  In-store payments are easy, our ePOS till system works with your existing merchant account and card terminals, and if you use Dojo or Paymentsense it integrates seamlessly for smooth, fast transactions. Don’t have a merchant account? No problem, we can help get you set up with great rates! For online payments, ShopTill-e eCommerce connects with PayPal, Stripe, Secure Trading, Dojo and Paymentsense, so you can offer your customers the flexibility and convenience they expect.

• Does ShopTill-e provide regular software updates?

  
  
  Absolutely! We regularly release updates to improve performance, add new features, and enhance security. These updates happen automatically, so you’ll always be using the latest version of ShopTill-e without needing to worry about manual upgrades.

• What does cloud retail system mean & how does it work?

  
  
  It's retail management software that can run on a laptop, tablet, pc or POS hardware, but rather than storing the data on your local machine, it's all stored in the cloud, so your data is always securely protected and you can access from anywhere.

• How easy is it to make the switch to ShopTill-e?

  
  
  Switching to ShopTill-e is simple and hassle-free. You can start by trying out a demo to see how ShopTill-e all-in-one can fit your business. If you decide to move forward, our friendly team will be with you every step of the way. We’ll guide you through setting up your products, stock, ePOS till system and ecommerce website, and make sure the transition is smooth and seamless with minimal disruption to your daily operations.