Your ShopTill-e Questions Answered

In a nutshell ShopTill-e is all-in-one cloud retail software, that gives independent retailers and trade everything needed to sell in-store and sell online more efficiently, whilst managing their sales, customers and inventory, cost-effectively.

It provides a comprehensive suite of tools, all under one roof, such as an ePOS till system, eCommerce platform, marketplace integration, stock management, customer loyalty, payment processing, reporting and so much more.

It’s the vital solution that retailers and trade have called a ‘game-changer’ because of its simplicity and ease of managing sales and stock within one clever system, and it’s been rated 5 stars by our customers.

If you're wondering how to save more money and save more time, whilst taking your business to the next level, ShopTill-e could be your answer.

Yes. ShopTill-e is cloud software that can run on your existing hardware and can be accessed from anywhere, anytime.

However, ShopTill-e has been designed to be different from other retail software on the market... how?

It's available as a monthly subscription so there's no need to pay a lump sum upfront, AND the plans are easy to understand, the pricing is amazing value for money, PLUS you get all the features included from day one!

Other retail software on the market often start with a very low headline figure but once all the needed functionality is added, it often becomes an expensive product to run….

But not with ShopTill-e - included within the low-cost, monthly subscription, you get all the epos and ecommerce features, there are no costly add-ons, and you’ll benefit from free updates, (as additional, new features are added, you’re upgraded for free), as well as regular backups and expert support.

We're all about helping you save time, reduce costs and grow!

Within your Shoptill-e account is a central catalogue where your products are uploaded and managed. This powers your chosen sales channels and provides you with an overview of all your sales, inventory and stock levels.

In your ShopTill-e account, you’ll automatically get all the tools and features so you can sell where you want :-

In a retail shop or on the go….
The products in your central catalogue will be instantly available and ready to sell through the ePOS till system (which can run on your existing POS hardware or even a laptop, tablet or PC). The simple, intuitive till screen layout makes it easy to process customer purchases, seamlessly talks to the card machine for fast transactions, and tracks stock each time a sale is put through.

If you’re selling online…
It’s quick to set up your online shop by using the online shop builder, just choose one of the pre-designed online shop themes (or we can design one for you). Make it yours by adding your own logo, branding, imagery and set up your menus, categories, navigation, shipping, payments and you can start selling right away.

Selling multichannel - in-store and online...
The ePOS till system and the ecommerce platform can work independently, but if selling multichannel they work seamlessly together and in perfect harmony as an all-in-one retail system. This means your data and stock levels are completely in sync.

Another great benefit is you only need to add your products once and manage everything in the central catalogue.

Stock levels automatically and seamlessly adjust each time a sale is made, and with everything in one place - from your products to your customers – it makes it easier to manage, streamlines your processes and lowers your costs.

Valuable insights about what’s selling, where and when, can be viewed in real-time, making it easier to stay knowledgeable, as well as being more efficient when managing your business.

No more managing multiple systems and no more chaos.

We encourage you to book a demo or set up your free 14 day trial to see the amazing amount of functionality that’s included within our low-cost plans. There are far too many to list individually here, however here’s a quick overview of some of the highlights…

Selling in-store and/or on the go :-
Simple to use dashboard to manage the product catalogue
epos till system software (that works on tablet, laptop, POS Hardware)
Stock management
Comprehensive ePOS features such as :-
Unlimited ePOS till points*, unlimited staff accounts*, unlimited number of products and categories, promotions, bundles, gift vouchers, customer loyalty, exchange and return, trade accounts, customer groups, email receipts, easy stock re-ordering, stock audit, ePOS integrated payments, pay on account and so much more
*in a single location, or use our multi-outlet epos system if you have multiple locations
Option to sell on marketplaces

Selling online :-
Simple to use dashboard to manage the product catalogue
eCommerce platform
Stock management
Comprehensive eCommerce features such as :-
Choice of online shop themes, unlimited number of products and catagories, promotions, cross sell, upsell, bundles, fashion matrix, reviews, blog, customer login, wishlists, order history, gift vouchers, customer loyalty, exchange and return, trade accounts, customer groups, email stationery, shipping, easy stock re-ordering, stock audit, upload to Facebook catalogue manager and Google Shopping and so much more
Option to sell on marketplaces

Selling multi-channel - ie both in-store and online
Simple to use dashboard to manage the central, product catalogue
The all-in-one retail system - the combined ePOS system and eCommerce platform
Centralised stock management
Each time a sale is made stock levels are seamlessly adjusted everywhere, in real-time
Click and collect
Gift vouchers that can be redeemed in-store and online
Comprehensive ePOS and eCommerce features as outlined above
Option to sell on marketplaces

We understand how important it is for retailers to have the right technology and processes in place to drive sales, increase customer loyalty, and stay ahead of the competition.

And ShopTill-e’s plans and pricing make it easy to do all these things whilst allowing you to stay in control of your budget, and with no escalating costs.

That’s because you get all the features included in each plan…

ePOS till system software - £19.00 plus vat per month for ePOS Lite and £59.00 plus vat per month for ePOS Pro – you get all the point of sale features included

eCommerce platform - £19.00 plus vat per month for eCommerce Lite and £59.00 plus vat per month for eCommerce Pro you get all the eCommerce features included

All-in-one retail system – combined ePOS till system and ecommerce platform with centralised inventory management - £139.00 per month – you get all the point of sale and ecommerce features included.

It's a low monthly subscription, there's no set-up fees, no transaction fees, no hooked-in contract, and you can switch plans or cancel at any time.

Amazing value for money and easy to understand - Simple!

Yes! It works on laptop, PC, tablet and as ShopTill-e ePOS is super flexible, it will probably work with the existing point of sale hardware you already have. ShopTill-e epos system does not include the cost of hardware, however if you do need POS hardware then talk to us as we can help.

The ShopTill-e ePOS system is fully synced with Dojo and Paymentsense payment processors. When you ring through a sale the ePOS till talks directly and seamlessly with the card machine, so there's no need to manually enter the payment details which means easier, faster, error-free sales at the till.

You can use your existing payment provider although the ePOS and card machine will not talk directly but we're able to get great rates with Dojo and Paymentsense, so just talk to us and we can see if we can improve on your existing rates.

ShopTill-e eCommerce works with PayPal, Stripe and Secure Trading payment providers.

No, we do not charge transaction fees!

It’s easy to switch; we’ve made the ShopTill-e screens simple, uncluttered, and intuitive, however we appreciate that you’ve got a lot on your hands and may find it easier if you had assistance with this.

We want you to know that we’re here to help you every step of the way, so just speak to us and we’ll make the switch even easier for you and help get you up and running, as soon as possible.

ShopTill-e can support any number of products and it should be possible to export your products out from your existing system into a csv file, and this can then be uploaded into your ShopTill-e account.

Speak to us first and we’ll make the switch smooth and pain-free.

Yes. Our multi-outlet epos system software allows you to run and manage multiple different stock locations and outlets, which are all powered from one ShopTill-e account for efficient, easy management.

You can easily check inventory levels for each outlet and transfer items from one location to another if needed.

*Additional outlets are subject to a plan fee of £35.00 per month plus vat for each additional location. Simply start with and only pay for what you need now and add more locations / outlets as your business grows.

Yes. Our Multi Webshop option allows you to publish multiple different online shops (different domains, different design/theme, different content, products etc) all powered from one ShopTill-e account and catalogue.

*It's easy to add additional webshops in your ShopTill-e account, and each additional online shop is subject to a plan fee of £35.00 plus vat per month.

ShopTill-e is an all-in-one system that includes an eCommerce platform, so there's no need to integrate your existing ecommerce website, instead use the ShopTill-e ecommerce platform.

Choose one the of the pre-designed online shop themes and upload your products, or if you like the look of your existing online shop, just contact us and we can create the same look and feel for you.

By using ShopTill-e all-in-one, for both your retail point of sale and online ecommerce website, there’s no need to run separate, individual systems.

This takes away the headache of running multiple systems, keeps inventory under one roof and provides accurate, real-time stock levels each time a sale is made.

And with everything in one place - from your products to your customers – it not only reduces your costs by only using one system but also makes it easier for you to oversee and manage.

Yes you can. If you’re using the all-in-one system and would like to continue selling online but not in your retail shop, just simply switch plans to ecommerce only.

Then when you're ready to sell in your retail shop again, just switch to the all-in one plan... simple.

However, if you would like to completely suspend your account and not sell anywhere, but want the option of holding onto your data until you’re ready, you can! Just let us know and for a small fee of £5.00 plus vat per month we’ll keep your data for you and when you’re ready to start selling again, just switch to your chosen plan and off you go.

We’re not currently directly integrated with any accounting software, however we make it very easy to manage this by providing excellent reporting that can be exported out as a CSV.

This CSV can be easily uploaded into your chosen accounts package or alternatively some of our customers have given their Accountant access to their ShopTill-e account to access the required information for themselves.

If you’re an independent retailer or trader who sells their products in one shop, or multiple shops, and/or online, and needs a retail system that makes it easy to sell, manage and track stock, encourages customer loyalty, as well as taking away the headache and cost that comes when using different systems, then ShopTill-e could be right for you.

We understand when starting up or moving to another retail system there’s a lot to think about and we want you to be happy and sure ShopTill-e is the right choice for you.

So, to help you decide, why not take advantage of our free personalised demo where one of our retail experts will walk you through ShopTill-e and answer any questions you may have. There’s also a 14 day free trial.

The aim of ShopTill-e is to improve your efficiency, save you time, reduce your costs, manage your inventory no matter where you sell, and streamline your processes. If in the unfortunate event that it’s not for you, you’re not locked into any contract and can cancel at any time.