Add selected customers to an email list
Use manual selection when you need specific customer records rather than a whole group. Confirm which list will receive them before opening the selector.
Select the intended customers
- Open the intended mailing list in Builder’s Email marketing page.
- Choose Manually select customers.
- Review the Group, Sort by, Display and customer-search controls.
- Compare the intended names and addresses and select their checkboxes. Check what the visible select-all control covers before using it.
- Review the selected audience before Add. Adding transfers customer name/email information to the connected list and can interact with that list’s subscriber-message settings.
- Read any result/error message and reopen the subscriber list to confirm the actual outcome.
If a record was not added
The current path checks addresses/names and exclusions and can report already-existing addresses or provider errors. Keep the specific list and result while investigating. Do not repeatedly add the whole audience because a single address failed.
Example: a few customers from several groups
Use deliberate individual selection and verify the final membership. Choosing a group filter helps find records; it is separate from the list’s ongoing AutoSync group setting.
