Telephone Orders - Accepting Card Payments - Help and Support

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Telephone Orders - Accepting Card Payments

Telephone Orders - Accepting Card Payments - Card Holder Not Present Transactions

ShopTill-e is integrated with Stripe https://stripe.com/ for processing debit & credit cards, you can very quickly and easily create a Stripe account at https://dashboard.stripe.com/register this is pretty much an instant set-up (like PayPal you do NOT need any additional merchant  account). Stripe's fees are around 1% less than PayPal for processing Credit and  Debit card payments plus they settle directly to you bank on a rolling 7 day basis. (http://www.shoptill-e.com/support/34)

Once you have a Stripe account you can use it in your website and you can also accept telephone orders please see https://support.stripe.com/questions/phone-orders

As mentioned in the above Stripe support page it is important to remember that there is a liability shift to you with regard to PCI Compliance when you accept Card Holder Not Present Transactions also to help try and avoid possible fraud and charge-backs/disputes you should strongly consider putting in place a due diligence procedure to help validate a customer.

You can create a manual transaction by clicking on the grey “+ Create a payment” link in the upper right of your payments page see:

Then simply complete the payment form:

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