How to Create a Mailing List & Sync your Customers - Help and Support

How to Create a Mailing List & Sync your Customers

To sync your existing ShopTill-e customers' names and email addresses into eMailSense, you need to create a mailing list.

Click the  button and give your list a name and save. Once created, you will see your mailing list under "Your Email Lists", click on the list name or the pencil icon to select the customers you would like to add to the list.

You will now see options to allow you to sync your customers into the mailing list. If you have already created customer groups e.g. "Trade" within ShopTill-e, you will be able to select a group from the drop-down list.

NOTE: When you sync customers it can take several minutes to sync depending on the number of registered customers you have please be patient.

You will also see options:

Turn On/Off "AutoSync" this will automatically sync any new customers into your mailing list.

• Customers are people who have a registered account
  
• Customers from orders are guest checkouts i.e. customers who have purchased from you but have not registered an account

"Manually select customers" if you have not synced 'All', this option allows you to individually select and add customers to your list.

Important: Manage Excluded eMail Domains - Use the  button to maintain the quality of your mailing lists and prevent certain email addresses associated with marketplace sales or spam accounts from being added to your mailing lists by excluding them from being synchronised.