Retailers can no longer afford to just sell through one channel, they need to be where their customers are and they want a seamless shopping experience whether they buy online or in-store.
Over the last Black Friday weekend, 89.7m US shoppers bought multichannel compared to 34.7m instore only and 41.4m online only.
Using a different system or platform for each sales channel is obviously time consuming.
Stock control can be challenge, if you sell a product through one channel it also needs to update on the other sales channel too, which either means a manual process or an expensive integration.
Another element is reporting, as it may only provide you with reports for each channel and won’t necessarily tell you the complete story, across all your sales channels.
ShopTill-e can help with all the above, it’s the perfect retail solution for most small and medium sized retailers and we've put together some points to help you make an informed decision about the benefits of ShopTill-e for your own business.
Seamless shopping is what the consumer wants and the ShopTill-e retail platform is an incredibly flexible system, it has to be in this modern, retail world.
You only need to add your products once and then you're able to sell seamlessly :-
There is no double entry of products, ShopTill-e automatically synchronises, across all your sales channels, keeping your stock uptodate and providing valuable sales reports about what’s selling, what’s not, how and when, across all your sales channels.
However, we recognise that selling multi-channel is a progression and you may not be ready to sell multi-channel just yet, but you want the peace of mind of knowing that the system you use will be ready to grow, when you are.
So if you want to sell in-store now and add ecommerce later, or vice versa, you can.
With ShopTill-e you get all the features included in each plan - there's no charge for additional plug-ins or additional features.
We found with some systems you needed an upgraded plan to sell more products, or an additional plugin to have the discount system or sell gift vouchers, or even to get support, but at ShopTill-e we want you to be up and running, with everything, as soon as possible. The more successful you are, the better!
Just choose the plan for where you want to sell.... easy - sell online, sell in-store or sell multi-channel.
Running a retail business has its challenges and we want to provide you with a great retail platform that will make your retail journey as easy as possible by including all the great features as standard, to help you run, manage, reduce costs and grow your business.
Inventory management is so important and ShopTill-e will synchronise across all your sales channels ensuring that when you sell a product in-store it will automatically reflect online and vice versa. You will always know where you are and stay in complete control of your inventory.
You can view and assess all your stock easily, as well as, track and control customer returns and exchanges.
Features such as low stock alerts and stock replenish alerts via email, all help to ensure you re-stock on time and never run out.
ShopTill-e ePOS works on a wide range of equipment such as your existing PC, tablet, laptop.
You may want a professional set-up, with an all-in-one POS unit, touch screen mounted on countertop, industry standard receipt printer, barcode scanner and cash drawer and that’s all ok with ShopTill-e ePOS.
With some other ePOS systems you are more limited to mPOS style hardware as their system only runs on tablet iOS but not with ShopTill-e, the ePOS can work with virtually any point of sale hardware.
Also ShopTill-e ePOS provides multi / unlimited Till points at no additional cost, as well as unlimited staff user accounts, all at no additional cost.
You can choose from a number of professionally designed ecommerce store fronts, that are mobile friendly.
Your brand, your colours, your logo, your beautiful product photography, your call to actions, as well as live chat, can all be added using the simple back office area. Make the ecommerce store your own.
We have some great ecommerce examples at https://www.florenceandamelias.co.uk who sell gifts and home accessories, https://www.argosytoys.co.uk for yes you guessed it, toys and gifts, and https://www.kissshoe.co.uk for ladies shoes, boots and accessories. Why not take a look to get a feel for what you can achieve.
ShopTill-e has a core system integration with ChannelUnity* and with a ChannelUnity account you can sell on more channels. It seamlessly integrates and allows you to sell on the Amazon, eBay, Etsy, Cleverboxes, Fruugo and Wayfair Internet Marketplaces.
The integration synchronises your inventory and sales in real-time across your chosen marketplaces and products, so that changes in stock levels are updated and customer orders are imported into your ShopTill-e store, decreasing stock levels automatically across your sales channels.
Also, you may not want to sell every one of your products on say Amazon and that's ok. You have the ability to pick which products you want to sell, on each marketplace, keeping you in control of placing the right products where your customers are.
We've partnered with some of the major players in the market so you can start taking payments instantly.
ShopTill-e ecommerce integrates with both Stripe and Paypal. Set up your account and you can start taking payments immediately.
And for your in-store and face to face sales, the ShopTill-e ePOS can work with your existing merchant account, but if you don't have one, we can help you get yours with Paymentsense. ShopTill-e ePOS is fully integrated with Paymentsense for faster, quicker payments and they are always offering great rates and deals to merchants such as “Free terminal offer for all customers who are looking to switch from their current payment provider…“ with the aim to get you up and running in just three days.
With regards to transaction fees, ShopTill-e does not make any additional transaction charges for sales you make via your ShopTill-e ecommerce store or ePOS system - ShopTill-e does not charge any additional fees.
Keeping your customers coming back time and again is always a challenge and with ShopTill-e, loyalty programmes can be easily created, which are often a great tool to help customers feel special.
Customer groups with unique pricing and tiered pricing, as well as product discounts, site wide discounts, bogoff and percentage discounts, are all possible. And with additional benefits of them working across both your in-store and online channels, it offers a seamless approach for your customers and can .
Gift Vouchers can be sold and redeemed across both your retail and online shop.
Consumers regularly want the ability to purchase online and pick up from store (60% on occasion 28% regularly) and you can take advantage of this valuable feature along with a number of other shipping and delivery options.
It means that your data and store is accessible from anywhere, anytime, and that’s just one of its great strengths.
You can view and monitor your store and information in real-time, with sales and transaction history, ability to view best-selling products, manage discounts and promotions, customer details and much more, enabling you to run your retail business as efficiently as possible.
There’s no software to install or download and storage space for data can be expanded as needed, allowing you to grow.
Access to the latest technology is another great bonus and rather than having to pay for new updates or install the latest software versions, ShopTill-e is automatically updated, meaning you are always on the newest version.
You can be up and running literally the same day. Add your products, brand it yours and start taking payments.
Another important factor is our support, we're here to help you.
We have a UK office, with a UK telephone number and provide UK support. We are experts in retail and ecommerce and are a friendly team who will always take the time to help, as we want to do all we can to support you to make a success of your retail business.
"Earlier this year I made the decision to transfer my online store over to ShopTill-e and I am so pleased that I did. Not only is it super easy to add all your products to the online store and navigate your way around, the Epos system is brilliant too. The biggest draw though is the support you receive, they really are brilliant and on hand for any technical issue big or small. I cannot recommend them enough."
If you have any questions or need help in your retail journey, such as setting up your ShopTill-e store, taking payments, multi-channel selling, uploading products, adding an image, reporting, shipping, hardware choices and more - that's no problem - just call us, email us or use the live chat on our website.
Choose the right plan for your business:-
It’s impossible to list all the features in this blog, but hopefully we’ve answered a few of your questions.
To help you even further you can try the ShopTill-e system free for 14 days, we’re sure you will like what you see.
You do not need to enter your credit card details, only once you’re happy to proceed when the 14 day trial has expired, will we ask for your details, keeping you in complete control.
As retail grows increasingly competitive, ShopTill-e is the perfect retail solution to the growing demand from your customers, providing you with all the tools you need to sell multi-channel successfully, as well as improving your bottom line with its ease of use and the cost effective plans.
Try ShopTill-e for free for 14 days or book a demo to explore the benefits of this retail platform for your business.
*prices are subject to vat at the standard rate, marketplace integration is through Channel Unity and they charge £15.00 per month and 1% of marketplace sales.